1. Introduction
Terrabase Consulting Engineers Pty Ltd (“Terrabase”, “we”, “our”, or “us”) respects your privacy and is committed to protecting any personal information you provide when using our website.
This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website.
2. Information We Collect
We may collect personal information when you:
- submit a contact form or request a quote
- contact us via email or phone
- provide project details or documents for an enquiry
Personal information may include:
- name
- email address
- phone number
- company name
- project address and project details (if provided)
3. How We Use Your Information
We may use your information to:
- respond to enquiries and provide quotations
- deliver our engineering services and communicate about your project
- improve our website and service delivery
We do not sell, rent, or trade personal information to third parties.
4. Cookies and Website Analytics
Our website may use cookies and analytics tools (such as Google Analytics) to understand how visitors use our website and to improve performance and usability.
These tools may collect non-identifiable information such as:
- browser type and device information
- pages visited and actions taken on the site
- time spent on pages
- referring website or source
You can manage cookies through your browser settings. Disabling cookies may affect website functionality.
5. Disclosure to Third Parties
We may share information with trusted service providers where reasonably necessary to operate our website or respond to your enquiry (for example, website hosting, email service providers, and analytics providers).
We will take reasonable steps to ensure service providers handle personal information securely and only for the purpose it was provided.
6. Data Security
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. However, no method of transmission over the internet is completely secure.
7. Access and Correction
You may request access to personal information we hold about you and request corrections if you believe it is inaccurate, incomplete, or out of date. Please contact us using the details below.
8. Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of those websites. We encourage you to review their privacy policies.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be published on this page.
10. Contact Us
If you have any questions about this Privacy Policy, please contact:
Terrabase Consulting Engineers Pty Ltd
Email: info@terrabaseeng.com.au
Website: https://terrabaseeng.com.au/